Technical Q&A

Get answers to technical questions about Shopify with troubleshooting guides and expert advice.

Navigating Shopify's New Dev Dashboard: Collaborator Permissions & Long-Term Merchant Relationships

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•By Annette_Powell

Struggling with updating collaborator permissions in Shopify's new Dev Dashboard? Learn about community insights and workarounds for managin...

Shopify Sitemap Lastmod Dates: Why They're Always 'Today' and What to Do About It for SEO

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•By PrettyBrett

Worried about your Shopify sitemap's 'lastmod' dates always showing today's time? Learn why it happens, how Google handles it, and actionabl...

Shopify Local Pickup Bug: Why Your 'Pay Now' Button Might Be Failing Silently

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•By KedarMalap

Experiencing a silent checkout failure when customers select local pickup on Shopify? Learn about this critical UX bug and how to report it...

Shopify Pitch Theme: How to Increase Logo Size Beyond 100px & Fix Blurry Images

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•By petandposy

Struggling with your Shopify Pitch theme logo size? Learn how to override the 100px limit, prevent blurriness with image optimization, and e...

Decoding Shopify's Line Item Properties: When App Add-ons Appear Twice in Your Orders

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•By Liri

Confused by extra line items in your Shopify checkout or admin? Learn why app-generated properties appear twice and how to work with app dev...

Your Shopify Domain & SSL: How to Handle Ambiguous CAA DNS Instructions

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•By viet.can

Struggling with Shopify's CAA record instructions? Learn why 'ssl.com' might not be enough and get clear steps for configuring your DNS prov...

Adding 'From' to Variant Prices on Shopify: A Horizon Theme Fix & Beyond

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•By omoot1

Struggling with 'from' not showing for variant prices on your Shopify theme like Horizon? Learn two expert methods to add it back using CSS...

Solving the Unclickable Mobile Filter & Grid Toggle Glitch in Shopify's Horizon Theme

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•By killian123

Is your Shopify Horizon theme's mobile filter or grid toggle unresponsive? Learn how a simple CSS z-index fix, shared by the community, can...

Beyond Stocky: Mastering Shopify Inventory Adjustments with Custom Notes & Audit Trails

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•By maryjapanla

Stocky is sunsetting, leaving a gap for custom inventory adjustment reasons. Learn how to maintain clear audit trails on Shopify with workar...

Navigating Shopify's GraphQL API: Solving the "Invalid Access Token" Error

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•By lkates

Facing "Invalid API key or access token" with Shopify's GraphQL API? Learn the crucial difference between app secret and access token, plus...

Cracking the 'OPTION_VALUE_DOES_NOT_EXIST' Error in Shopify's GraphQL API

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•By lanwu

Stuck with the 'OPTION_VALUE_DOES_NOT_EXIST' error when adding products via Shopify's GraphQL API? Discover the root causes and get clear, a...

Payouts on Hold? How to Fix Shopify Payments Bank Account Update Glitches

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•By tilley26

Stuck with Shopify Payments payouts on hold after trying to update your bank account? Learn common causes and step-by-step solutions to reso...

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